Services

Practical services built around your business.

Every business is different. You may need help building a website, improving your technology, communicating with customers, connecting software, or simply figuring out what should happen next.

Areas I Can Help With

Web Development
IT & Business Technology
Email & Customer Communication
Social Media
Software & Integrations
Ecommerce & Online Sales
Start With What You Need

You do not have to know the solution before we talk.

Sometimes you already know exactly what needs to be done. Other times, you simply know that something is taking too much time, creating frustration, or holding the business back.

You do not need to have that figured out before reaching out. We can start with the problem, the goal, or the process you would like to improve.

Most services are built around the individual business.

The work can be as focused as a website update or technology issue, or it can involve several areas of the business working together over time.

Services

Support across the areas your business depends on

Open any service below to see the types of work that can be included.

Websites Built Around the Business

I can build new websites or improve existing sites with the goal of making them clear, useful, professional, and easy for customers to navigate.

Services Can Include

  • New business websites
  • Website redesigns
  • Landing pages
  • Mobile optimization
  • Contact forms
  • Lead capture
  • Website maintenance
  • Content updates
  • Sales pages
  • Customer calls to action

Connecting the Website

A website can connect with email systems, payment services, ecommerce tools, customer forms, software platforms, and other systems already used by the business.

Everyday Technology Support

Business technology should help people work more efficiently, communicate clearly, and avoid unnecessary downtime.

Services Can Include

  • Computer support
  • Microsoft 365
  • Exchange
  • Email systems
  • Email security
  • Networking
  • Firewall solutions
  • Domain environments
  • Device management
  • Camera systems
  • VoIP phone systems
  • Yealink systems

Planning for What Comes Next

I can also help review the current setup, identify areas that may need improvement, and look at practical options as the business grows.

Keep the Conversation Going

Email gives businesses a direct way to communicate with customers about products, services, promotions, updates, and other information that matters.

Services Can Include

  • Customer newsletters
  • Promotional emails
  • Sale announcements
  • Product updates
  • Service announcements
  • Customer follow up
  • Campaign design
  • Content preparation
  • Email list organization
  • Recurring communication

Planned Around the Business

Email campaigns can be coordinated with promotions, product changes, service announcements, sales activity, and other plans already happening inside the business.

Consistent Business Communication

Social media can help customers see what the business is doing, learn about products or services, and stay connected between purchases or visits.

Services Can Include

  • Content planning
  • Recurring posts
  • Business updates
  • Product highlights
  • Service highlights
  • Promotional posts
  • Sale communication
  • Content organization
  • Posting schedules
  • Brand consistency

Coordinated With Your Plans

Social content can be planned around the products, services, promotions, and business priorities you already have coming up.

Connect the Pieces

Businesses often use several systems that do not communicate well with one another. Connecting those systems can reduce repeated work and make information easier to manage.

Services Can Include

  • API connections
  • Software connections
  • Workflow planning
  • Data movement
  • Payment connections
  • Website integrations
  • Business platform connections
  • Process improvements
  • Automation planning
  • System evaluation

Built Around the Existing Process

The goal is not to replace systems simply for the sake of change. I look at how the business already works and where technology can make that process easier or more reliable.

Support the Customer Journey

Online sales involve more than placing products on a page. Customers need to be able to find what they want, understand the offer, complete the purchase, and receive the right communication afterward.

Services Can Include

  • WooCommerce
  • Online store setup
  • Product setup
  • Product updates
  • Pricing changes
  • Product placement
  • Promotional updates
  • Payment services
  • Checkout flow
  • Store maintenance

Sales Activity Can Stay Current

Product changes, promotions, pricing, and customer communication can be updated as the business changes rather than being treated as a one time setup.

Ongoing Business Support

You do not have to manage everything yourself.

Some businesses need help with one project. Others need someone who can continue helping with the website, marketing, technology, customer communication, and other recurring work.

Ongoing support can cover one area or several, depending on what the business needs. The goal is to take recurring work off your plate while keeping you informed and involved in the decisions that affect your business.

Ongoing support can include

  • Website updates and maintenance
  • Email campaigns and newsletters
  • Social planning and content
  • Product and sales updates
  • IT support and troubleshooting
  • Software and system improvements
  • Ecommerce updates
  • Planning promotions
  • Customer communication
  • Regular business technology reviews
Flexible Support

Work together in the way that makes sense

Some needs are project based. Others make more sense as ongoing support throughout the month.

Project Based Work

A focused project may be the right fit when there is one clear goal or problem to solve.

  • Website projects
  • Technology setup
  • System improvements
  • Software connections
  • Campaign setup
  • Ecommerce work
Working Together

You stay informed about what is happening.

Handing off work should make your life easier. It should not make you feel disconnected from your own business.

Whether I am helping with marketing, products, website changes, technology, sales communication, or something else, we continue talking about what is coming up and what matters to the business.

You know your customers and your business. I can help with the technology, content, and day to day work needed to put those plans into place.

Clear Communication

You know what is being worked on and what decisions need your input.

Planning Together

Upcoming sales, promotions, product changes, technology needs, and other priorities can be discussed before the work begins.

Less Work on Your Plate

Recurring tasks can be handled without requiring you to manage every individual step.

Focused on Your Goals

The work stays connected to what the business is actually trying to accomplish.

What could we improve in your business?

Tell me what you are working with today, what is taking too much time, or what you would like your business to do better.

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